Terms and Conditions

Õpilk is provided by AR Tarkvara OÜ, registry code 16925912, address Tuulemurru tn 3a/2, Laagri, Saue vald, Harjumaa

You can contact us by email at help@opilk.ee

Õpilk allows you to create customised printable games and other digital materials using content you provide, and to preview the result before purchase

The content and main characteristics of the product are shown before purchase. The purchased digital product is made available for download after payment

No physical product is supplied unless otherwise stated for the particular product

The applicable price, currency and total amount payable are shown before you confirm payment

Payment is processed by Stripe. Payment-card details are neither received nor stored by our system

The purchase contract is concluded after payment has been successfully confirmed and the order has been accepted

If an order cannot be fulfilled because of a technical error, we will refund the amount paid

After successful payment, we begin preparing the purchased digital product. When it is ready, you can download it from your order page

We will also send you an email with information about your order and download

We recommend downloading the purchased file after your purchase and storing it safely

Because the digital product is made available immediately after purchase, we ask you to agree to its immediate supply when placing your order

Once supply of the digital product has begun, you cannot withdraw from the purchase simply because you have changed your mind

If the purchased product is not supplied, is defective or does not match your order, your statutory rights continue to apply

If the purchased product is missing, unusable or defective, contact us at help@opilk.ee

We will first try to resolve the problem, for example by recreating the product or restoring access to your order

If the problem cannot be resolved, your statutory rights continue to apply, including a refund where applicable

An individual may use the purchased digital product for their own purposes and make a reasonable number of copies

If the purchaser is an organisation, its staff may use the material for the organisation’s internal activities

You are responsible for the text, images and other material you provide through the service

Make sure that you have the necessary rights and permissions to use the material you provide

Do not provide photographs or personal information about other people unless you have the necessary right or permission to do so

Do not provide material whose use would violate the law or the rights of others

The purchased product is supplied as a digital file. To use or print it, you must have suitable equipment, software or access to a printing service

The colours and appearance of printed materials may vary depending on the printer, its settings and the materials used

The Õpilk service, software, trademark and service-owned materials are protected by intellectual property rights

Your purchase gives you the right to use the purchased product as described in these Terms. It does not give you rights to the service, software or trademark

Rights in material provided by you remain with you or the relevant rights holder

If you have a complaint about the service or a purchase, please contact us first at help@opilk.ee. We normally respond to consumer complaints within 15 days

If we cannot resolve a consumer dispute directly, the consumer may apply to the Estonian Consumer Disputes Committee or a court

These Terms are governed by Estonian law. If the mandatory consumer-protection rules of your country of residence give you additional rights, those rights also continue to apply

We may update these Terms if the service, legal requirements or the way the service is provided changes

A purchase is governed by the Terms that were in force when the purchase was made. Later changes do not change the terms of an already completed purchase unless required by law